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connect.37-dimensions.com ↗What it can do for your business
Support training and follow-up with an audio record of the conversation.
Your route to a working setup
Select which call flows need recording and establish notice, access and retention practices for your business.
Picture the service in use
Review a customer conversation to support training or clarify follow-up actions.
How it works
Recording captures audio for the call paths on which it is enabled. It can help with follow-up and staff coaching. Decide who may access recordings and how long you need to retain them before switching it on.
What to prepare
Identify the accounts or call flows to record.
Arrange the appropriate caller notice and consent for your use.
Test playback and agree on access, export and deletion practices.
Understand the costs before you commit
Recording usage is charged separately from normal calls when enabled. Transcription and AI summaries are additional services if available and ordered.
Plan for a dependable workflow
A call log is not an audio recording. If audio is missing, check that recording was enabled for that call path at the time. Save required records according to your organization’s retention process.
A useful question before you choose
Will enabling it record earlier calls? No. Recording captures supported calls after it has been enabled; it cannot reconstruct audio from older call logs.
A setup designed around your needs.
Share your locations, numbers, expected usage and the outcome you want. We will review the service fit, confirm the scope and provide an itemized quote before activation.
37D owns communications infrastructure, giving us greater control over costs. Ask us to compare a suitable configuration with your current requirements and expenditure.
Let’s build the right connection.
FAST TRACK C40013
Your selected service and reference code are carried into the enquiry form. Tell us whether you want pricing, a partnership conversation or approved customer evidence.
We confirm which evidence can be shared for this service. Customer material is shared only with permission.
Build the project.
Explore eligible support.
37D uses the same innovation-support mindset for its own eligible development work that it brings to client projects. If your Canadian business is undertaking qualifying R&D or developing an innovative technology, an SR&ED or NRC IRAP conversation may be a useful part of the plan.
SR&ED readiness
SR&ED provides tax incentives for eligible R&D carried out in Canada. Start by identifying the work, uncertainty, experiments, supporting records and expenditures that need professional review.
Explore SR&ED support →NRC IRAP readiness
NRC IRAP supports eligible Canadian innovation businesses through advice, connections and, in some cases, project funding. We can help organize a project and business-readiness discussion.
Explore IRAP support →A routine technology purchase, resale or implementation is not automatically eligible. Support depends on the applicant, work, costs, timing and program decisions. Other assistance can affect an SR&ED calculation, so the programs must be reviewed together rather than simply adding assumed benefits.
37D provides independent consulting; CRA and NRC make their respective decisions. No government endorsement, award or project-specific funding is implied. CRA SR&ED information ↗ · NRC IRAP information ↗.
Before you enquire
Is this suitable for my business?
Share your location, intended use and timing. The team confirms suitability, availability and the proposed scope before an engagement.
How do I get pricing?
Use the pricing enquiry with fast-track code C40013. Tell us the scope, location, expected usage or funding need and timing so the team can review the relevant costs and terms.
What happens after I enquire?
The team reviews your context and the selected service, then agrees a useful next step: information, a conversation, pricing or a partner discussion. An enquiry does not book a call or create a purchase commitment.