Numbers & voiceC40001
Keep your existing number
Protect the contact point customers already have while you plan a new communications setup.
Availability & pricing confirmed for your setup
Explore the service →37 Dimensions / 37D Connect
37D Communications · 37D Connect
Your next call.
A clearer connection.
Bring calling, messaging, fax and managed AI reception into a setup that fits the way you work. Start with the services you need and a clear view of the costs.
37D Connect
Explore the dedicated communications website, customer portal and service guides.
connect.37-dimensions.com ↗Built around your organization
Make it easier to reach you.
Make it clearer what happens next.
Keep an eligible existing number, connect compatible phones and direct callers to the right destination. Add supported messaging, online fax or an AI welcome where they serve a useful purpose.
For businesses & public organizations
Plan sales, service and department routes for one location or several. Large nonprofits can help callers reach the right program during and outside working hours.
For resellers & telecom providers
Combine eligible services into a customer-specific offering. Discuss territories, volumes, provisioning, support and partner pricing.
For individuals & households
Explore compatible calling devices, eligible number transfers, forwarding and voicemail for a simpler personal setup.
Choose how the call is answered.
| Service | Best starting point when… | What to plan |
|---|---|---|
| AI receptionist | You want callers to describe their needs in conversation. | Approved business information, handoffs and a separately approved managed setup. |
| Recorded menu / IVR | Departments and choices are predictable. | A short greeting, keypad destinations and no-response handling. |
| Ring group / call hunting | Several team members can answer. | Destinations, ring timing and a fallback. |
| Call queue | Callers need an organized way to wait. | Agents, hold messages, maximum wait and overflow. |
These features can work together. A menu or approved AI receptionist can lead to a configured group or queue.
The service catalogue
Build the connection you need.
Every page explains the service, preparation, cost considerations and next steps. Each has its own fast-track code.
Numbers & voice
Numbers & voiceC40002
Internet-based calling
Connect compatible desk phones, softphones and adapters around the way your team works.
Availability & pricing confirmed for your setup
Explore the service →Numbers & voiceC40004
Local & international numbers
Build a contact presence in the markets that matter to your organization.
Availability & pricing confirmed for your setup
Explore the service →Numbers & voiceC40005
Toll-free numbers
Bring sales and service enquiries into a shared team across the US and Canada.
Availability & pricing confirmed for your setup
Explore the service →AI & reception
AI & receptionC40003
37D AI Receptionist
Answer routine questions, capture the enquiry and bring in a person when needed.
Availability & pricing confirmed for your setup
Explore the service →AI & receptionC40008
Digital receptionist
Guide callers through useful keypad choices before your team picks up.
Availability & pricing confirmed for your setup
Explore the service →Call handling
Call handlingC40006
Call forwarding
Keep calls moving to an available destination when you are away from your usual phone.
Availability & pricing confirmed for your setup
Explore the service →Call handlingC40007
Voicemail to email
Bring configured voicemail notifications or audio into the inbox your team already checks.
Availability & pricing confirmed for your setup
Explore the service →Call handlingC40009
Business hours & holidays
Route callers differently during working hours, holidays and out-of-hours periods.
Availability & pricing confirmed for your setup
Explore the service →Call handlingC40010
Ring groups & call hunting
Ring available destinations together or in sequence, with a useful fallback.
Availability & pricing confirmed for your setup
Explore the service →Call handlingC40011
Call queues & hold messages
Organize waiting calls with agents, announcements and an overflow destination.
Availability & pricing confirmed for your setup
Explore the service →Call handlingC40024
Caller ID filtering
Use caller-ID matching rules to shape incoming routing for your workflow.
Availability & pricing confirmed for your setup
Explore the service →Team tools
Team toolsC40012
Conference bridges
Connect colleagues and customers in a shared telephone conference.
Availability & pricing confirmed for your setup
Explore the service →Team toolsC40013
Call recording
Support review, training and follow-up with configured call recording.
Availability & pricing confirmed for your setup
Explore the service →Team toolsC40023
Call-flow sequences
Combine supported keypad tones, recorded audio and messaging actions in an ordered sequence.
Availability & pricing confirmed for your setup
Explore the service →Team toolsC40025
Custom music on hold
Choose appropriate hold audio for supported queues, groups and conferences.
Availability & pricing confirmed for your setup
Explore the service →Team toolsC40026
Phonebook & caller names
Associate saved numbers with names to help your team recognize incoming calls.
Availability & pricing confirmed for your setup
Explore the service →Team toolsC40027
Greetings & prompt recordings
Prepare greetings and announcements for menus, queues and fallback routes.
Availability & pricing confirmed for your setup
Explore the service →Messaging & fax
Messaging & faxC40014
Two-way SMS
Exchange texts on eligible numbers for questions, coordination and follow-up.
Availability & pricing confirmed for your setup
Explore the service →Messaging & faxC40015
Picture messaging (MMS)
Share supported images and other multimedia on eligible local numbers.
Availability & pricing confirmed for your setup
Explore the service →Messaging & faxC40016
Messaging workflows
Explore reminders, notifications and application messaging as a scoped integration.
Availability & pricing confirmed for your setup
Explore the service →Messaging & faxC40017
Virtual fax
Send, receive and organize fax documents online using an eligible number.
Availability & pricing confirmed for your setup
Explore the service →Messaging & faxC40018
Fax through email
Use configured email delivery to work with fax documents without a physical machine.
Availability & pricing confirmed for your setup
Explore the service →Calling access
Calling accessC40019
Callback
Use a configured callback to reach your chosen destination through your service.
Availability & pricing confirmed for your setup
Explore the service →Calling accessC40020
PIN-based calling access
Use authenticated PIN-based calling access for an approved external-phone workflow.
Availability & pricing confirmed for your setup
Explore the service →Account & setup
Account & setupC40021
37D Connect portal
Review assigned numbers, call activity, balance and enabled services in one customer portal.
Availability & pricing confirmed for your setup
Explore the service →Account & setupC40022
Emergency calling
Arrange eligibility checks, address validation and confirmed emergency-service activation.
Availability & pricing confirmed for your setup
Explore the service →Account & setupC40036
37D Connect mobile app
Register interest in the planned dedicated 37D Connect mobile app.
In development
Explore the service →Specialist connections
Specialist connectionsC40028
SIP URI destinations
Route supported calls to a compatible receiving system with a configured SIP URI.
Availability & pricing confirmed for your setup
Explore the service →Specialist connectionsC40031
SIP / PBX connectivity
Discuss SIP connectivity for a compatible business telephone system.
Availability & pricing confirmed for your setup
Explore the service →Specialist connectionsC40032
Virtual PRI
Explore Virtual PRI as part of a separately scoped communications setup.
Availability & pricing confirmed for your setup
Explore the service →Specialist connectionsC40033
Microsoft Teams connectivity
Discuss whether a Teams connectivity arrangement fits your organization.
Availability & pricing confirmed for your setup
Explore the service →Specialist connectionsC40034
Communications API integrations
Scope a connection between communications and an existing application.
Availability & pricing confirmed for your setup
Explore the service →Specialist connectionsC40035
Call transcription
Discuss transcription requirements as a specialist communications service.
Availability & pricing confirmed for your setup
Explore the service →Partners
PartnersC40029
Reseller & telecom partnerships
Combine voice, messaging, fax and managed AI reception around your customers.
Availability & pricing confirmed for your setup
Explore the service →PartnersC40030
Equipment sellers & suppliers
Explore a supply relationship for suitable phones, adapters, networking equipment and servers.
Availability & pricing confirmed for your setup
Explore the service →Costs you can understand
An itemized quote.
A clearer decision.
Connect publishes the following standard local retail examples, saved in October 2026. All amounts are USD. They illustrate components, not a quote for every number or service.
| Component | Published example |
|---|---|
| Standard local number | $1.84/month, plus $0.67 setup |
| Incoming standard local calls | $0.0151/minute |
| 100 incoming minutes + one local number | $3.35/month illustrative subtotal |
| 500 incoming minutes + one local number | $9.39/month illustrative subtotal |
| SMS | $0.0126 per incoming or outgoing segment |
| MMS | $0.0334 per incoming or outgoing message |
Monthly illustrations exclude setup, outgoing calls, taxes and add-ons. Outgoing calling is destination-based. Forwarding and callback can incur two call legs. Messaging eligibility, registration and carrier fees may apply. AI and emergency calling have separate activation and charges.
Unlimited calling is available by quotation. Tell us the countries, destinations and usage you need so scope and terms can be confirmed. Usage-based examples above are separate from a quoted unlimited plan.
Customer accounts are billed in USD using PayPal. A balance top-up funds usage; it is not itself a monthly service package.
Request an itemized quote →A practical starting point for your team.
Small business
A business number, welcome menu, hours and a ring group. Add voicemail after closing and eligible messaging or fax.
Growing or remote team
Compatible desk phones and softphones across locations, with shared routes, conferencing and useful fallbacks.
Partner offering
Review customer markets and support needs before designing a voice, messaging, fax or managed AI package.
Infrastructure with a purpose.
Owned infrastructure gives 37D greater control over costs and helps support competitive partner pricing. Connect lists service locations across Canada, the United States and international markets, alongside current and planned builds. Service eligibility is confirmed for each setup.
Explore the dedicated network page for the latest footprint and build status. Server credentials and detailed configurations are provided privately through support.
Experience behind the connection.
Calling cards, callback services, communications relationships and call-center operations helped shape this offering. Explore the historical work behind today’s conversations.
From requirements to a working setup.
- Share the need. Locations, numbers, devices, expected usage and call flows.
- Review the proposal. Confirm service availability, compatibility, configuration and full pricing.
- Configure and test. Prepare routing, greetings, devices and the appropriate fallbacks.
- Manage with Connect. Use the enabled customer-portal controls and support resources.